Frequently Asked Questions

I placed my call, but 123SPOOF dialed a completely different number!

In order to make calls using 123SPOOF's advanced features, your calls are sent through one of our 'Access Numbers.' If you live in America, this number will probably start with 212. When your call is placed, stay on the line as your call is being connected.. This approach offers additional benefits as well—in some cases it's actually cheaper (and sometimes free) to dial internationally with 123SPOOF.

What Company Name shows up on my Billing Statement?

You will see a charge for "Advanced Call Technologies".

I got an "AVS Mismatch'. What does that mean?

AVS is "Address Verification System". You can get an "AVS Mismatch" for many reasons. When you get an "AVS Mismatch" your bank puts a hold on the amount you tried to purchase. We did NOT charge you and DO NOT have your money. Your bank usually releases the hold within 48 hours. If you continue to get "AVS Mismatch" and would like alternate payment methods, please Contact Us here. We can assure you we have no payments from you and have not taken any money from you.

Can I make Free calls?

You can only call to the US, Canada and select international numbers, but can call from anywhere. There is a limit of one (1) minute per call. The voice changer, and recording features are not available.

How do I make an international calls, or have an international number as the Spoof Caller ID?

For BOTH Calling and Spoofing any International (non-USA) number you must enter a "+" then the Country code and the number. For example if you had the United Kingdom phone number (0)1234-56-78, your would enter this into 123SPOOF as +44-12345678 or 011-44-12345678.

You don't have a local access number for my country. What can I do?

Please email us and let us know where you're calling from and we will look into getting local numbers in your country.

What is 123SPOOF?

123SPOOF is the service provider behind all these amazing features. 123SPOOF Mobile is a program for your iPhone or BlackBerry that lets you use the 123SPOOF service quickly and easily. When initiating a call with 123SPOOF Mobile, your call details are securely passed off to the 123SPOOF servers, which then we connect your call.

If I Sign Up for an Account, Will I Lose My Free Call Records?

Not at all. When signing up for an account inside 123SPOOF Mobile, all your free call detail records will be transferred to your newly created account.

I already pay my mobile carrier, why would I need to pay for this too?

The features offered by 123SPOOF Mobile are so advanced that it is currently not possible to use them with any existing cell phone carrier. In order to offer these great features, your calls must be sent through 123SPOOF's state of the art network. 123SPOOF charges money to compensate themselves for the expenses incurred when connecting your call.

What are 123SPOOF's dialing rates?

Please see: http://123spoof.com/rates/